Redfearn House (Complex Needs), Rochdale ­ Greater Manchester ­ Stepping Stone Projects

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Redfearn House (Complex Needs), Rochdale

Redfearn House (Complex Needs), Rochdale
Redfearn House (Complex Needs), Rochdale
Redfearn House (Complex Needs), Rochdale
Redfearn House (Complex Needs), Rochdale
Redfearn House (Complex Needs), Rochdale
Redfearn House (Complex Needs), Rochdale
Redfearn House (Complex Needs), Rochdale
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  • redfearn house
  • redfearn house
  • redfearn house
  • redfearn house
  • redfearn house
  • redfearn house

Introduction
The Complex Needs Service offers Supported Accommodation for single people aged 18 and over, who have high level support needs and who are homeless or at risk of homelessness. The project is staffed 24 hours a day, 7 days a week.

What the Service Delivers
The service consists of 16 self contained fully furnished flats in a grouped accommodation project and 15 properties dispersed within the community The project also offers communal facilities including Garden, Laundry, Trainer Kitchen / Meeting Room, and access to IT.

Resettlement Staff at the project work with clients on a one to one basis to deliver a package of support that is specific to individual needs. Staff at the project are available 24 hours a day and specialise in delivering housing related support. They work with various specialist service providers in order to deliver a comprehensive package of support to people who have additional support needs that are not specifically housing related.

Who is Eligible for the Service?
Redfearn House is a Complex Needs service for Single Homeless people (Male & Female) aged 18 and over with a local connection to Rochdale, in need of housing related support services.

How to Access the Service
Referrals to the scheme can be made by contacting our Central Referral Team on 01706 646922 or via e-mail at crt( at )stepping-stone.org.uk and an electronic e-mail form will be sent to you to complete. Once a referral form is received we will arrange a Needs Assessment interview with the applicant; if they meet the criteria they will be placed on the waiting list for service.

What support will I receive?
At the move in stage the allocated Resettlement Worker will complete an induction programme with each new client. Following this they will arrange an appointment with the client to agree a support plan which is devised and agreed by the Client, Resettlement Worker and any other agencies that the clients would like to be involved in the support process.

Examples of Support that can be offered include:
• Joint Working with specialist support services / agencies
• Support to access and maintaining appropriate long term accommodation
• Support to develop independent living skills
• Support in applying for benefits, grants and loans (including help with forms)
• Support to assist individuals with budgeting, paying bills and managing debts etc.
• Support accessing relevant specialist agencies and support services e.g. mental health, substance misuse etc.
• Support in accessing employment, voluntary work opportunities, training and education
• Help building self confidence

Client information and activities
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